How To Book (Lindum Heritage)

Heritage Events in Lincolnshire

LINCOLNSHIRE HERITAGE OPEN DAYS

September 9th to 12th 2010

Heritage Open Days 2009 was a great success, attracting over 15,000 visitors .The theme for 2010 will be Lincolnshire at War - through the ages and we are looking to fill around half of the programme with events reflecting that theme. Events can range from special activities at RAF museums, to re-enactments of English Civil War battles to guided tours of our medieval castle sites.

ALSO THIS WEEKEND:

Saturday 11th and Sunday 12th September - 1940s Weekend
The Lincolnshire Wolds Railway in conjunction with the villages of North Thoresby and Fulstow invite you to take a nostalgic step back in time and experience the 1940's in a spectacular two-day community event. Battle of Britain Hurricane fighter pilot Squadron Leader Douglas Nicholls DFC will formally open the event at 10.30 am on the Saturday at Ludborough.

How To Book

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Immediate reservations can be made for a place on any of our short breaks or other activities by getting in touch with us using the Contact link or by phoning 01522 845060. We will hold a place for you for 14 days.

BOOKING IS AS EASY AS 1 2 3

1. Download the booking form here , print it out and fill it in.
2. Return it to us by post, or fax it to 01522 845060 or scan it and return it via email to info@lindumheritage.co.uk
3. To pay you can send a cheque with the booking form or ring the number above for card transactions.

It's as simple as that!! Don't worry about availability because as soon as the tour becomes full we identify this on the website.

The full fee or a minimum 50 per cent deposit must be sent with the booking form (the balance to be paid two months before the start date of the tour). If you are booking a tour less than two months before the start date payment must be sent in full. Cheques should be made payable to Lindum Heritage.You can also make a deposit or full payment by credit card by contacting us on 01522 845060.

Pricing and other important information: The price quoted includes the following:

Services of an expert Tour Guide
Services of a 24 Hour a day experienced and friendly Tour Manager
One or more night's 3/4 star hotel accommodation with Full English Breakfast. Tour-only options also available on request through our Contact link or call us on 01522 845060
Welcome wine reception
One or more evening meals (see relevant web page for details); this will be a 3-course meal from a selected menu
Lunch is included on most tours (see relevant web page for details)
Any entrance fees
Tea and coffee (with biscuits and cake) during the event
Lindum Heritage Tour Pack
(Other items may also be included within the experience fee; see individual tour details for further information)

There is an additional variable single room supplement on all tours. See individual information sheet for prices. Should you be willing to share with another participant we will endeavor to arrange a twin room, thus saving you the cost of the single room supplement. Most of our short breaks are available without accommodation. Please contact us for further details and an amended price.
We offer a 5% discount to group bookings of four or more people. Please note that all discounts are exclusive and cannot be combined.
Additional nights are available at your hotel at a discounted price. Additional evening meals can also be booked at your hotel at a special Lindum Heritage rate. Please contact us for further details. Please also note that these are subject to availability.
Non-participating partners are always welcome and may take part in some aspects of the short break for little or no additional charge; please contact us for more details.
Full details of our terms and conditions can be found on this website.
Lindum Heritage complies with all relevant statutory regulations in relation to financial, disability and health and safety matters. Your payment is safe with us and is held in a designated Reserve Bank Account which cannot be accessed until the tour experience commences. We do however strongly recommend that you obtain appropriate travel insurance before taking part in any of our activities as this is not included.

We hope you decide to join one of our great tour experiences. We are always happy to provide additional information or discuss any booking queries with you. Phone: 01522 845060

Lindum Heritage, The Terrace, Grantham Street, Lincoln LN2 1BD

Info@lindumheritage.co.uk

TERMS AND CONDITIONS

1. Booking
To make a booking please complete the relevant booking form and return it with the payment required. We are happy to accept provisional bookings by telephone or email, but please confirm with a completed booking form and payment within ten days.

2. Payment
Full payment should be made at time of booking or, if booking more than 2 months before the start of a course, a minimum 50% of the total fee can be accepted as a deposit. Only one type of discount can be applied to each booking. Full payment is required when booking less than 2 months before the course start date. Upon receipt of your completed booking form and payment we will send you a confirmation letter (and an invoice showing date on which full payment is due if necessary). A contract will exsist between us from the date we issue the confirmation letter. If you choose to pay a deposit the balance must be paid 2 months prior to the course start date. We fully comply with the Package Travel Regulations 1992 in respect of all payments received.

3. Changing your booking
Should you need to change your booking please contact us immediately; we will do our best to accommodate any changes.

4. Cancellation
Cancellation by us: In the unlikely event of us having to cancel a course we will offer an alternative course or refund any payments you have made. We will notify you at least 4 weeks before the start of the course. This will not apply in circumstances beyond our control (see section 12 below). It is your responsibility to cancel any other arrangements that you have made e.g. travel and non-inclusive accommodation. We may be obliged to cancel an event if insufficient bookings are taken.

Cancellation by you: if you cancel more than 60 days prior to the start of the course we will refund 50% of your booking fee, 31 -59 days and we will refund 20% of the booking fee. If you cancel less than 31 days before the start of the course we cannot make a refund. This policy is necessary, as we need to pre-book facilities. Contact us directly if you need to cancel and then confirm in writing.

5. Accuracy of information
We have taken every care to ensure that the details in our current brochure and on this website are accurate. All reasonable effort has been made to ensure that any stated tours, visits, tutors, guest speakers, accommodation, services, activities or prices will be as described. However for reasons beyond our control we cannot guarantee that itineraries and programmes will be followed as published. You will be notified of any changes as soon as possible.

6. Complaints
If you feel that you have any comments or complaints about your course please inform us during the course and we will try to resolve any problems as soon as possible. If you feel the problem has not been resolved please contact us in writing no later than 28 days after the end of the course.

7. Insurance
Lindum Heritage has limited public liability insurance appropriate for all our activities, however we strongly recommend that you have travel insurance, suitable for the nature of the activity, in force for the duration of your course.

8. Evening meal
Where indicated the cost of one or more evening meals is included in the fee for a weekend or midweek break. This meal will be a minimum of a three-course meal possibly from a limited menu at a restaurant of our choice. Drinks are not included. No other meals or drinks are included in the fee for your break unless specified in the brochure. Tips and gratuities are not included.

9. Special requests or needs
We will do our utmost to respond positively to any special requests or needs, we cannot however guarantee that we will be able to meet any such requests. We fully comply with the Disability Discrimination Act 1995.

10. Fitness
Our courses do involve some walking, including steep hills and steps. Many courses include a guided walk oor tour that may last for 2 hours or more. Some archaeological activities can be strenuous. Bookings are accepted on the understanding that you appreciate the possible risks inherent in such activities. We are happy to advise you if you have any questions or special needs.

11. Luggage
We will do our best to help you with your luggage whenever possible. Please let us know when you make your booking if you may need help.

12. Force majeure
Lindum Heritage cannot be held responsible for any disruption or changes in tour arrangements due to adverse or unusual weather conditions or situations arising from force majeure or industrial action, or failure of provision by third parties. In such circumstances no compensation will be available.

13. Non-participating partners
Non-participating partners are welcome to attend the wine reception and introductory lecture on weekend and midweek breaks. They are also welcome at the evening dinner(s), but there will be an additional charge to cover any extra meals. Attendance at any other element of the course will require payment of an additional fee.

14. Guest Lecture
Some of our guest lecturers are popular speakers, as a consequence some guest lectures may be open to the public on payment of a fee. Course participants will always be given priority over the general public and will not have to pay any additional fees.

15. Accommodation
Accommodation is included in the fee for our short breaks, but is not included in the fee stated for the summer excavation. Lindum Heritage cannot be held responsible for any problems or omissions arising in connection with an accommodation provider. We are unable to guarantee a particular room or hotel. Accommodation booked by us is on a bed and breakfast basis and will not include any extras.

1 October 2010